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Understanding your account page.

Your account page is where you will find all the relevant and necessary details of your SupraScoop account. All the various limitations of your account are displayed on this page, as well as allowing you to link your Twitter account to your SupraScoop account from this page.

At the top of your account page, you will see the name of your account along with your unique account ID. From this section of the page you will be able to link and unlink your Twitter account, in order to make use of your various campaigns. The handle of the connected Twitter account will be displayed upon successfully connecting your Twitter account to your SupraScoop account, as seen in the image below.

Account page heading

All the relevant details of your account can also be found on the account page. The details include your current monthly premium based on your chosen subscription plan, the number of user profiles that you are limited to, as well as all the campaign types that you currently have and don't have access to on your account. The image below illustrates the account details section that you will find on your account page.

Account details

The intent campaigns section of your account page displays the current settings and restrictions of the intent campaigns on your account. This section shows the maximum number of intent campaigns that can be created, as well as the duration of which your current results will be accessible on your current campaign.

Account intent campaigns

The hashtag track campaigns section of your account page displays the current settings and restrictions of the hashtag track campaigns on your account. This section shows the maximum number of hashtag track campaigns that can be created, the duration of which your current results will be accessible on your current campaign, as well as the rate at which new results are collected and updated.

Account hashtag campaigns

The brand watch campaigns section of your account page displays the current settings and restrictions of the brand watch campaigns on your account. This section shows the maximum number of brand watch campaigns that can be created, the duration of which your current results will be accessible on your current campaign, as well as the rate at which new results are collected and updated.

Brand watch campaigns

The brand track campaigns section of your account page displays the current settings and restrictions of the brand track campaigns on your account. This section shows the maximum number of brand track campaigns that can be created on your SupraScoop account.

Brand track campaigns

The Twitter search campaigns section of your account page displays the current settings and restrictions of the Twitter search campaigns on your account. This section shows the maximum number of Twitter search campaigns that can be created, the duration of which your current results will be accessible on your current campaign, as well as the rate at which new results are collected and updated.

Twitter search campaigns

The Tweet snap campaigns section of your account page displays the current settings and restrictions of the Tweet snap campaigns on your account. This section shows the maximum number of Tweet snap campaigns that can be created on your SupraScoop account.

Tweet snap campaigns

The analytics section of your account page displays the various analysis capabilities that you do and don't have access to on your account with regards to your various campaign types. Analysis options that contain a next to it are available to you and ones with a next to it are not available to you on your account.

Account analytics
Why am I required to link my Twitter account to the SupraScoop system?

You are required to link your Twitter account to your SupraScoop account, in order to enable us to monitor the Twitter platform and retrieve your desired results, for your various campaigns. Your Twitter user token is used when monitoring the Twitter platform and collecting your leads, which is the sole purpose for you being required to connect your account with the SupraScoop system.

Please note that we do not post anything to your account, share your account with any third party entities or have the ability to log into your account.
Am I able to change my account details from the account page?

The only account details that may be edited or changed from the account page is the name of your SupraScoop account, as well as the Twitter account that is currently linked to the system. This page will allow you to link and/or unlink your Twitter account to and from the system whenever you wish. No other account details may be modified from the page, as the details found on this page are dependent on your current SupraScoop subscription plan.

Please note that unlinking your Twitter account to the SupraScoop system will prevent you from accessing your campaigns, as well as preventing the system from identifying and generating more results.

For any further assistance or guidance regarding your account page, please visit our user guide for more information.