What is the users page for?
The users page allows you to monitor and control user access to your account. From the users page
you are able to create
or add users to your account, which provides these users with access to the account and all the
campaigns that are
associated with your account.
From the users page, you are also able to edit existing users by changing their email address
and/or lowering or promoting their user roles. Any role changes that are made will only take effect
the next time the modified
user logs into his/her account.
You are also able to remove users from your account, which ultimately revokes their access to the
account. This is
done by simply selecting a user and clicking on the "Delete" button on the navigation pane at the
top of the page.
Please note that only users with system roles of "Manager" or higher are able to view and access
the users
page. Account administrators and managers are also able to modify and delete their own accounts
and, therefore,
careful consideration should be made when making changes to existing system users.
What are the different user access permissions?
There are three main user access roles on the SupraScoop system, with certain roles being limited in
terms of
certain system functionality. These roles are simple and rather similar in nature, however, there
are slight
differences.
Administrators are the only accounts that are able to edit
account
names, change user passwords and lock/unlock user accounts. Administrators have access to all system
functionality
and should be trusted users who are tasked with managing the account.
Managers are able to manage other users, linking of
SupraScoop account
to Twitter account and setting access limits on campaigns. This functionality is shared amongst
system administrators,
with managers being second on the system access hierarchy.
Users are able to access the various campaigns and all the
functionality that
comes with them. However, users are not able view the user accounts that are currently associated
with the account or create and/or make
modifications to these user accounts. Users are not able to make any modifications to the account
itself or the settings
thereof, as these actions are limited for to managers and administrators. The focus of the user
account is, predominantly,
the various campaigns.
